Answers · 007
Questions, answered.
Plainly, honestly. If something we wrote is unclear, write to us and we will fix it.
The Device
Will I see a result?
In our 500-woman trial, 91% reported a visible lift along the jawline by day 21. We will not promise more than that — we will not promise less.
Is it safe for sensitive skin?
Yes. The microcurrent operates well below the threshold of sensation for most users. Begin at intensity 1 and climb only when your skin invites it.
How often should I use it?
Ten minutes, five mornings a week. More is not better. The skin needs the rest between sessions to rebuild collagen.
Can I use my own serum with it?
We strongly recommend the Glow Gel — it is the conductive layer that lets the current speak to muscle. Water-based serums also work in a pinch. Avoid anything oil-based on device days.
Suitability
Is it for me?
If you are over 28 and beginning to notice softness along the jawline or neck, yes. If you are younger, use it preventatively — three times a week is enough.
Can I use it during pregnancy?
No. EMS is not recommended in pregnancy. We will gladly hold your order for nine months.
Pacemaker or metal implants?
Please do not use this device. Speak to your physician about non-EMS alternatives.
Recent fillers or Botox?
Wait at least four weeks. Then begin gently.
Shipping & Returns
When will it ship?
Within 24 hours of order, six days a week, from our atelier in Jaipur. Delivery is 2–5 working days across India.
What does shipping cost?
Nothing. Complimentary across India. We do not yet ship internationally — write to us and we'll make exceptions.
Returns?
Thirty days, full refund, no questions. Keep the device while we process — it goes back when the refund is in your account.
The warranty?
Eighteen months. If anything breaks under normal use, we send you a new one. If you break it dramatically, write to us with the story and we'll be reasonable.
The Brand
Where is Aabha made?
Designed, calibrated, and finished in our small atelier in Jaipur. The internal electronics are sourced in Shenzhen — there is no Indian alternative yet, and we'd rather be honest than romantic about that.
Are the ingredients clean?
The Glow Gel and Neck Cream are formulated without parabens, sulphates, mineral oil, or artificial fragrance. Made-Safe certified.
Cruelty-free?
Never tested on animals. The Glow Gel is also vegan; the Neck Cream contains beeswax from an apiary in Coorg.
Still wondering?